Especially useful for anyone just starting their career — here you go, everything below has been field-tested by me over 11+ years in the industry.
One more important remark before we start: you can teach hard skills to a monkey. Growing soft skills in a person is far harder.
So then, what I got promoted for and what I look for myself:
- Being someone you can delegate to without worrying about the result. You take a task and simply close it: no missed deadlines, no emotions, no unnecessary questions, and maybe even with an extra-mile result.
- "Rising above the situation." Not blindly executing the process but seeing where it can be optimized, and finding your next tasks there. A good senior doesn't need tasks invented for them; they see perfectly well what needs to be done.
- No pointless agonizing out loud. Crises happen, that's normal. But why waste time freaking out over what's going on when, at the end of the day, you'll be doing exactly what you have to anyway?
- Experience and a trained eye, ready-made frameworks in your head and bruises already collected (some skills only come after you've been through some crap). In the end, this is about saving the company time and money.
- Bringing options instead of open questions. Even if some of them turn out wrong, it's far easier to correct you when you show your reasoning than to explain the creation of this laggy world from scratch.
- Thinking about the receiving end: formatting documents properly (astonishingly, people still don't get how much a tidy document matters); delivering the point instead of pouring out filler (imagine every letter costs money); pinging people at a comfortable pace, mindful of their workload; timings that allow for the time a review actually needs.
- Sane communication. You can be a brilliant specialist, but if you're a so-so human being, there will be no growth. Unless, of course, you're the only specialist in your field, in which case feel free to blow off every point above.
- Working out priorities on your own: when something needs bumping up, and when something doesn't need doing at all and isn't worth the resource.
- Tidiness, in appearance and in speech alike. Does this need explaining?
- Constructive, direct feedback. Don't like something? Say so. Didn't say so? Your own fault. And the banal one: don't go over anyone's head until you've tried every other way of getting through.
- Showing loyalty. Probably the hardest point to explain, because either it registers on a gut level or we're about to get into abstract matters. In short, you're "part of the crew, part of the ship": you chose this company and these people, so be reliable, but don't be afraid to lean on your colleagues either; engage, and be a harmonious part of the system rather than the link that sticks out.
- Owning your mistakes. Responsibility has to be accepted: not hunting for someone to "sort of" blame, but admitting your own slips, adjusting your approach and not repeating the same mistakes.
I feel I could write a lot more, but I'll stop here, otherwise you'll all get far too successful, and how am I supposed to sleep at night after that? The above is the base; the rest of the puzzle you assemble yourselves 🤙🏼
In the photo: 2017, me the night before the earliest morning Sapsan (the Petersburg–Moscow high-speed train), putting together a tender for AB InBev. Buzzing on the thrill and dreaming of finally wrapping it up and going home.